Shipping policy

At Juicyskate.co.uk, we aim to deliver your orders efficiently and reliably while ensuring a seamless shopping experience. Below, you will find all the details about our shipping process:

Free Shipping

We proudly offer free shipping on all orders within the United Kingdom. Enjoy premium products delivered to your doorstep at no extra cost.

Processing and Delivery Times

  • Order Processing Time: Orders are prepared and processed within 1 to 3 business days (Monday to Friday, excluding public holidays).
  • Shipping Time: Once processed, delivery typically takes 4 to 7 business days, depending on your location.

Order Cut-Off Time

To ensure timely processing, orders must be placed by 05:00 PM GMT. Orders received after this time will begin processing on the next business day.

Tracking Your Order

Upon shipment, you will receive a confirmation email with tracking information. This allows you to monitor the progress of your package and stay updated on its estimated arrival time.

Shipping Restrictions

  • We currently ship exclusively to the United Kingdom.
  • For international orders beyond these locations, please stay tuned as we plan to expand our shipping options soon.

Important Information

  • Accuracy of Address: Please ensure that your shipping details are accurate and complete to avoid delays or delivery issues.
  • Delays: While we strive to deliver within the stated timeframes, unexpected delays may occur due to factors beyond our control, such as weather conditions or carrier disruptions.

30 Day Returns Policy

Our 30-Day Money-Back Guarantee is designed to give you peace of mind.

Changed your mind? If you aren't delighted with your purchase, as long as the item is unused and still in its original condition and packaging, you can return a product within 30 days and we will happily refund the purchase price. Please contact support@juicyskate.co.uk to initiate a refund.

Customer Support

Should you have any questions, concerns, or need assistance with your order, our dedicated customer support team is here to help:

Business name: Juicyskate.co.uk

Phone Number: +44 7599 691205

Support Email: support@juicyskate.co.uk

Business Address: 2 Cattedown Road, Plymouth Devon PL4 0EG, United Kingdom

Customer Service: 09:00 AM to 05:00 PM GMT (Monday to Friday)

Estimated response time (30 minutes - 24 hours)